Change need not be hard.
What is hard is living with sub-optimal, time-consuming processes every day.
You probably already know what processes are sub-optimal. You probably already have a hunch as to where you are losing too much time, or spending too much money, or are unable to capitalise on opportunities.
We have witnessed amazing, game-changing transformations.
Our analysts and architects work with you to understand what the pain points are and, together, we arrive at a solution. Together, we implement, we iterate, we validate, and we affect change. Together, we can transform.
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E-Commerce Shipping Reconciliation Platform
Challenge: A multinational online retailer with over 40 operating locations was facing the pressure of high shipping costs, with no ability to attribute cost of shipping to an order item. There were suspicions that many high-selling items were actually generating a loss due to inefficient shipping charges to the customer. Further, invoices from carriers could not be validated due to lack of data consolidation, preventing our client from challenging invoiced amounts.
Solution: We build an end-to-end solution that consolidates data from a number of ERP systems, product, manufacturing, warehousing and courier databases, Excel sheets and PDFs under a single data platform across all markets and sub-brands.
By working closely with a number of departments within our client’s business, we established the best ‘rules’ to join all the data together and arrive at an attributed shipping cost per order item.
Further, we produced a single dashboard that compares expected shipping cost to carrier invoices, enabling the client to challenge as needed. Having all this information in one place enabled us to discover more opportunities. For example, we found suboptimal shipping routes that could be optimised. Altogether these activities helped our client save millions of pounds per year.